Table of Contents
ToggleFREQUENTLY ASKED QUESTIONS
Only wrong, damaged, defective product(s) or product(s) with missing parts can be returned.
The customer can return a wrong, damaged, defective, or missing part / incomplete product.
If the order is not delivered or lost in transit, a refund will be issued.
Please refer to the shipping policy and our customer service for further details.
You can track your order with the help of a “Track order link” that you will receive in your order confirmation mail/SMS.
You can click on ‘Track Order’ option available at the bottom of the page to track orders on our website.
App users can view the ‘track order’ option available on the menu icon. Feel free to contact our support team for further assistance.
- If customs have been paid upfront: The customer does not have to pay anything at the time of delivery and if any amount is charged by the courier company, please contact our customer support for assistance.
- In the case that customs, duties, and taxes are not charged upfront. The customer will need to pay these charges at the time of the delivery.
Below are the common payment options.
- PayPal
- Cash App
- Zelle
- Crypto
Other payment options can be found at the bottom of the website